AI Chatbot Development
We design and ship multilingual, on-brand chat experiences that resolve customer issues, qualify leads, and automate internal workflows - safely and measurably.
- / Trust By
Built with LangGraph, ReAct, Python, FastAPI, with RAG, tool use, analytics, and safety guardrails baked in. Deploy to web, apps, and messaging in weeks.
Policy‑aligned
Multilingual
Production‑ready
- / Techstack
Built with modern, proven AI technologies
Where chatbots deliver ROI
Start with one outcome – CSAT, conversion, or response time then expand once value is proven.
Customer Support Bot
Instant answers with citations, ticket deflection, and smart escalation.
Ecommerce Sales Bot
Guided discovery, PDP Q&A, cart assist, returns & order status.
Lead Gen & Qualification
Formless lead capture, routing, and CRM enrichment.
Internal Knowledge Bot
HR/IT answers from wikis & SOPs with source links.
Ops Workflow Bot
Execute SOP steps, create tickets, update systems with approvals.
Analytics Copilot
Query data, generate narratives & charts, schedule reports.
Core capabilities
Everything your chatbot needs to resolve, route, and act – from first message to outcome.
RAG with Citations
Answers grounded in your docs, with freshness rules and source links.
Tool Use & Actions
APIs, CRMs, ERPs safe actions with allow‑lists, schemas & audit logs.
Intent & Routing
Multi‑intent detection, flows, and hand‑off to live agents when needed.
Safety & Compliance
Policy filters, PII masking, rate limits, and role‑based access.
Analytics & Evals
Tracing, dashboards, red‑team tests, and continuous improvement.
Multilingual UX
Vietnamese, English, Thai, Chinese and more with tone control.
Channels & integrations
Meet users where they are. We integrate with your support stack and data sources.
Website widget
In‑app
Telegram
Facebook Messenger
LINE
Slack
Microsoft Teams
Zendesk
Intercom
Our delivery process
- / Process
1/6
Map intents, data sources, KPIs (CSAT, FRT, deflection).
Discover
2/6
Conversation flows, tone, guardrails, and escalation paths.
Design
3/6
RAG, tools, connectors, and automated tests/evals.
Develop
4/6
Canary rollout, A/B prompts, track metrics & feedback.
Pilot
5/6
Security reviews, cost/latency tuning, dashboards.
Harden
6/6
New intents, channels, and automation surface area.
Scale
- / FAQs
Frequently Asked Questions
- How do you keep answers accurate?
RAG with citations, freshness policies, evaluation datasets, and human feedback loops.
- Can the bot take actions?
Yes. We enable safe tool calls (CRM updates, ticket actions) with approvals and audit logs.
- Do you support on‑prem/VPC?
Yes — Vercel, AWS, or your private VPC with secrets management.
- How fast can we launch?
A focused MVP can go live in 3–6 weeks depending on content and integrations.
Ready to launch your chatbot?
Let’s define the intents, wire your data, and deploy to your channels – with safety and analytics built‑in.